{"id":29378,"date":"2026-03-04T00:50:58","date_gmt":"2026-03-04T00:50:58","guid":{"rendered":"https:\/\/goodnight.ae\/refund-and-return-policy\/"},"modified":"2026-03-05T19:31:40","modified_gmt":"2026-03-05T19:31:40","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/goodnight.ae\/en\/refund-and-return-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-1318fd2d\">Return and Exchange Policy for Damaged Goods<br\/>At our store, we are committed to providing high-quality products, and in the event you receive a damaged product or one with a manufacturing defect, you may benefit from our return policy according to the following terms:<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-4a747903\">First: Reporting Conditions<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-aee3b3c1\">Damaged products must be reported within a maximum of 24 hours from the date of receipt.<br\/>Clear photos or a video showing the damage must be sent through the store&#8217;s official communication channels.<br\/>The product must be in its original condition without use, with packaging and invoice.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-d168d6ab\">Second: Compensation Process<br\/>If a manufacturing defect or shipping damage is confirmed:<br\/>The product will be replaced with a new one at no additional cost.<br\/>Or a full refund will be issued according to the customer&#8217;s preference.<br\/>The store will cover shipping costs if the error or damage is verified.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-8fb5a103\">Third: Cases Not Covered by Returns<br\/>Used or opened products (especially perfumes and incense) unless there is a clear defect.<br\/>Damage resulting from misuse.<br\/>Minor color variations due to lighting or screen display.<\/p>\n\n<p class=\"wp-block-wd-paragraph wd-4ef776d2\">Fourth: Processing Time<br\/>Return or exchange requests will be processed within 3\u20137 business days from the date the returned product is received.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-29378","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/pages\/29378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/comments?post=29378"}],"version-history":[{"count":1,"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/pages\/29378\/revisions"}],"predecessor-version":[{"id":29379,"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/pages\/29378\/revisions\/29379"}],"wp:attachment":[{"href":"https:\/\/goodnight.ae\/en\/wp-json\/wp\/v2\/media?parent=29378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}